Privacy Policy

Introduction

We Care About Your Privacy

This page explains what data we collect, why we collect it, and how we protect it.

If you have privacy questions, contact our Corporate Center by email, post, or phone.

Information We Collect and How It's Used

Information You Explicitly Provide via Quote Inquiry Form

When you request a quote or place an order, we collect your name, phone number, and email address.

We use this information to process orders and contact you about order details or delivery issues.

We only share required data with essential service providers, such as payment verification partners and shipping carriers.

Information You Explicitly Provide via Direct E-mail

Should you decide to contact us through one of our e-mail addresses for a suggestion or problem via the Contact Us form, you will be supplying your name and e-mail address and we will only use that information to send you a prompt reply.

How do we use your information?

We may send emails when you request a quote, place an order, or join a marketing activity.

• You can unsubscribe from promotional emails at any time.
• If you do not request services or register for campaigns, we do not send marketing emails.
• Users can choose whether to join our mailing list.

How can you opt-out, remove, or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by simply clicking on "unsubscribe from this list" or "update subscription preferences" at the bottom of the email newsletter that you receive, or simply contact us by e-mail or phone.

Sharing of Information

It is our privacy policy here at Fete Vessel to respect the privacy of our visitors to the utmost of our ability. We do not share your personally identifiable information with any other entities other than the necessary third parties in the normal processing of your orders.

Security

We utilize industry standard SSL encryption when accepting your credit card information during our online checkout process. In addition, we utilize the same encryption standard when transferring your credit card data to our internal fulfillment system. To further enhance our security measures, our fulfillment system is not accessible via the Internet and we delete from our web site database all credit card information within 24 hours of receipt.

Links

We may include links to other sites and if you decide to follow those links, although we choose a site to which we may link very carefully based on their integrity and quality, we can't be responsible for the privacy policies and content of those sites. Generally, we will let you know when a link goes to another site.

Changes

Changes in Privacy Statement/Information

If we change how we use personal information, we will notify you before the new use applies.

For major policy updates, we post a clear notice on this website and may also email subscribed users.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Glossary of Terms

Cookies

Cookies (we're not sure how they got this gastronomic name) are pieces of information that a web site stores in your computer. Temporary cookies only last as long as your browser is running. Persistent cookies are stored on your hard disk (they take up very little space). Sites often use cookies to identify repeat visitors and offer them personalized service.

IP Address

When you are connected to the Internet, your computer has a unique Internet ID called an IP address. Most people that connect through a dial-up service, such as America Online, get a different IP address each time they login. Others might have a permanently assigned IP address, called a static IP address. It is difficult or impossible for a web site to collect personal information about you (i.e., your name, e-mail address, etc.) from your IP address alone, though a static IP address makes this easier.

Shopper ID

A unique ID assigned to each shopper that visits an online store with a shopping basket system. Each store you visit will assign you a different ID. Many stores use a cookie to save your Shopper ID for re-use when you return to that same store. Some shoppers find this convenient and others find it objectionable.

SSL Encryption

A method by which information transmitted across the Internet is scrambled to the point where it's virtually indecipherable by anyone who should intercept the data before it reaches its destination. Most reputable online stores make use of SSL encryption to request credit card information and other sensitive data from their customers. Web pages where SSL encryption is activated are typically identified by a lock or key symbol displayed somewhere in your browser. Refer to your browser's documentation for the specific symbol and location.